A simple search screen (above) lets you quickly retrieve any call in the !Play archive. The player (below) lets you skip, speed up, slow down and/or replay any portion of the call. Click for larger images.

Experience the !Play demo

Hear any call we handle for you --
right from your desktop

With our !Play digital recording service, your account executive can set you up with access to replay any call we handle for you. No other telesales company we know of gives you this level of accountability.

Every call is recorded from start to finish

The !Play system records every call that comes into our sales centers. Unlike many recording systems that only capture the order confirmation, !Play records the entire conversation. Each digital recording is automatically archived within minutes after the call is completed.

A powerful search function locates any call instantly

You can then search for and retrieve any of your calls based on the media code, date/time or customer contact information. The system lets you listen to the call right from your PC.

• Gain valuable marketing data straight from your customer's mouth
• Resolve customer disputes with incontrovertible evidence
• Confirm that every call is handled according to your standards

Now you don't have to rely on test calls, or the limited monitoring availability at other call centers. !Play gives you absolute assurance that all of your calls are handled with the utmost salesmanship.